Information We Collect
At Harmacom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our e-learning platforms and educational services.
Personal Information
- Name and Contact Details: Full name, email address, phone number, and physical address
- Account Information: Username, password, and profile information
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
- Professional Information: Educational background, employment details, and professional qualifications
Usage Data
- Course Progress: Learning progress, quiz scores, and completion status
- Platform Activity: Login frequency, time spent on courses, and interaction patterns
- Device Information: Browser type, operating system, and device identifiers
- Technical Data: IP address, cookies, and similar tracking technologies
How We Use Your Information
We use your personal information for various purposes to provide and improve our educational services:
Service Delivery
- Enroll you in courses and manage your learning journey
- Provide access to course materials and assessments
- Track your progress and generate completion certificates
- Communicate important updates about your courses
Personalization
- Customize learning recommendations based on your interests
- Adapt course content to your learning pace and style
- Provide personalized support and guidance
- Improve user experience through data-driven insights
Communication
- Send course-related notifications and updates
- Provide customer support and technical assistance
- Share educational resources and learning tips
- Inform you about new courses and special offers
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
- Payment Processors: Secure payment processing services
- Cloud Hosting: Reliable data storage and infrastructure
- Analytics Services: Anonymous usage statistics and platform optimization
- Communication Platforms: Email delivery and messaging services
Legal Requirements
- When required by law, court order, or government regulation
- To protect our rights, property, or safety
- To prevent fraud or comply with legal investigations
- In connection with a merger, acquisition, or sale of assets
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform:
Essential Cookies
- Maintain user sessions and authentication
- Remember your preferences and settings
- Enable core platform functionality
- Ensure security and prevent fraud
Analytics Cookies
- Track platform usage and performance
- Analyze learning patterns and engagement
- Identify areas for improvement
- Generate anonymous statistical reports
Marketing Cookies
- Personalize content and recommendations
- Measure advertising effectiveness
- Provide relevant educational content
- Enhance user experience across devices
Data Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- Encryption: SSL/TLS encryption for data transmission
- Secure Storage: Encrypted databases and secure servers
- Access Controls: Restricted access to sensitive information
- Regular Audits: Security assessments and vulnerability testing
Administrative Measures
- Employee training on data protection practices
- Strict confidentiality agreements and policies
- Incident response procedures for data breaches
- Regular security awareness programs
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
- Request access to your personal information
- Update or correct inaccurate information
- Request deletion of your account and data
- Obtain a copy of your data in a portable format
Control and Preferences
- Opt-out of marketing communications
- Manage cookie preferences in your browser
- Control data sharing with third parties
- Set privacy preferences for your profile
Restrictions
- Some information must be retained for legal and operational purposes
- Certain data may be required to complete your education
- Anonymized data cannot be linked back to you
- Archived information may have limited accessibility
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.
For Users 13-18 Years
- Parental consent may be required for certain services
- Additional privacy protections are in place
- Limited data collection and usage
- Enhanced security and monitoring measures
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers:
Transfer Mechanisms
- Standard Contractual Clauses (SCCs) for EU data transfers
- Adequacy decisions for approved countries
- Binding Corporate Rules (BCRs) for internal transfers
- Compliance with applicable data protection laws
Protection Measures
- Encryption of international data transfers
- Secure data centers and infrastructure
- Regular compliance audits and assessments
- Legal agreements ensuring data protection standards
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications for significant changes
- Providing prominent notices within our platform
- Providing at least 30 days notice for significant changes
Your continued use of our services after policy changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:
Data Protection Officer: For data protection inquiries, please contact our DPO at dpo@harmacom.com
Last Updated: November 2025
By using Harmacom's services, you acknowledge that you have read, understood, and agree to this Privacy Policy.